Return Policy

Right of withdrawal

Please check right away after delivering of our products if they are delivered correctly and unharmed. Contact us immediately (info@yugiohlimburg.com) if this isn’t the case.

Every buyer has the right to inform us to return a product within 14 days after delivery without any reasons. The buyer has 14 days to withdraw the product and return it after this notification.

During the reflection period, it is important that you handle the product and packaging with care. The costs for the return from your home to the company are for your own account. If you make use of your right of withdrawal, the product will be returned to the company with all accessories supplied, in good condition and – if reasonably possible – in the original condition and packaging.

To exercise this right, please contact us at info@yugiohlimburg.com

Returns

Before you return a product, you must first register your return with us, so that we can properly handle your return. For this you can send us an email to info@yugiohlimburg.com with all the information requested. We request the following information: name of the product, ordernumber, the exact date the order has been made, name of the buyer, address of the buyer, account number (if the order has been made on the website itself), date and optionally, the reason why you are returning the item (please note that you are not obligated to give a reason however, this might help our act of service in the future).

Returns can (after message!) Be sent to the following address:

Yugioh Limburg
Cruyshaag 82E
6228LB Maastricht
The Netherlands

Refund

Yugioh Limburg refunds all costs, including any delivery costs for the forwarding, within 14 days, provided that the product or products are actually in good condition. The costs for the return shipment are for the buyer. Note: with a partial return you will not be reimbursed the shipping costs and any transaction costs.

For the refund of the shipping costs, only the costs for standard shipping apply. If you have opted for a more expensive shipping method, the costs of standard shipping will still be reimbursed. The costs for the return shipment are for the buyer.

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